Privacy Policy

1. Introduction

jijiph ("we," "us," or "our") operates the jijiph online gaming platform accessible at https://jijiph.com (the "Platform"). We are committed to safeguarding the privacy and personal data of all individuals who interact with our Platform, including registered players, visitors, and prospective users.

This Privacy Policy describes how jijiph collects, uses, stores, discloses, and protects your personal data in connection with your use of the Platform. It has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR regulatory requirements.

By accessing the jijiph Platform or creating a registered account, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree to this Policy, you must not use the Platform.

2. Data Controller

jijiph is the personal information controller responsible for the collection and processing of your personal data in connection with the Platform. As the data controller, jijiph determines the purposes and means by which your personal data is processed.

jijiph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may contact the DPO directly using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

jijiph collects personal data from you directly when you register an account, use the Platform, contact our support team, or interact with our services. We may also collect certain data automatically through your use of the Platform. The categories of personal data we collect include:

3.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Residential address (including city, province, and postal code)
• Email address and mobile number
• Username and encrypted password
• Government-issued ID details (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, or PRC ID number) submitted during KYC verification

3.2 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash or PayMaya account reference numbers (we do not store full wallet credentials)
• BPI, BDO, or Metrobank account reference details used for bank transfers
• Betting history, game activity records, and account balance information
• Bonus and promotional credit records

3.3 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session duration, pages visited, and features accessed on the Platform
• Login timestamps and access logs
• Cookie identifiers and similar tracking data (see Section 8)

3.4 Communications Data

• Records of your communications with jijiph support, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Responses to surveys or promotional communications where you have opted in

4. How We Use Your Personal Data

jijiph uses the personal data we collect for the following purposes:

jijiph does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable law or regulatory obligation.

5. Legal Basis for Processing

jijiph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and jijiph — specifically, to operate your account, process transactions, and deliver Platform services.
• Legal obligation: Processing is required to comply with jijiph's obligations under Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Legitimate interests: Processing is necessary for jijiph's legitimate interests in fraud prevention, Platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: Where jijiph relies on your consent as the legal basis for processing — for example, for optional marketing communications — you may withdraw your consent at any time by contacting our support team or updating your account preferences.

6. Data Sharing and Disclosure

jijiph does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Regulatory and Law Enforcement Authorities

jijiph is required by Philippine law to disclose certain personal data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government authorities upon lawful request or as mandated by applicable regulations. Such disclosures are not subject to your prior consent where required by law.

6.2 Payment Service Providers

To process deposits and withdrawals, jijiph shares necessary transaction data with payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers process your data solely to execute the requested transaction and are bound by their own privacy policies and applicable Philippine financial regulations.

6.3 Identity Verification Service Providers

jijiph may engage third-party KYC and identity verification service providers to assist with the verification of government-issued IDs and other identity documents. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.

6.4 Technology and Infrastructure Providers

jijiph uses third-party technology providers for Platform hosting, data storage, security monitoring, and analytics. These providers act as data processors on jijiph's behalf and are contractually prohibited from using your data for any purpose other than providing services to jijiph.

7. Data Retention

jijiph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLA and PAGCOR regulations.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an ongoing dispute or regulatory matter.
• Technical and usage logs: Retained for twelve (12) months from the date of collection, unless required for longer retention in connection with a security investigation or legal proceeding.

Upon expiry of the applicable retention period, jijiph will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Cookies and Tracking Technologies

jijiph uses cookies and similar tracking technologies on the Platform to ensure proper functionality, maintain your login session, and analyze aggregate usage patterns. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function correctly. These include session cookies that maintain your logged-in state and security cookies that help detect fraudulent activity. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Used to collect anonymized, aggregate data about how players use the Platform — such as which pages are visited most frequently and how long sessions last. This data helps jijiph improve the Platform experience. No personally identifiable information is collected through these cookies.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on the Platform.

jijiph does not use advertising cookies, third-party tracking pixels, or any cookies that build behavioral profiles for advertising purposes. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the Platform.

9. Data Security

jijiph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jijiph Platform
• Encryption of sensitive personal data at rest, including KYC documents and financial records
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Multi-factor authentication requirements for administrative access to jijiph systems
• Regular security audits, vulnerability assessments, and penetration testing
• Automated fraud detection and anomaly monitoring systems
• Secure data disposal procedures for expired personal data

While jijiph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jijiph account credentials. If you suspect that your account has been compromised, please contact jijiph support immediately.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jijiph:

• Right to be informed: You have the right to be informed about how jijiph collects and processes your personal data, as described in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jijiph holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jijiph holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jijiph's legal retention obligations under PAGCOR and AMLA regulations.
• Right to object: You have the right to object to the processing of your personal data where jijiph relies on legitimate interests as the legal basis, unless jijiph can demonstrate compelling legitimate grounds that override your interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jijiph has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jijiph's Data Protection Officer using the contact details in Section 14. jijiph will respond to all data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

11. Children and Minors

The jijiph Platform is strictly intended for adults aged 21 years and above. jijiph does not knowingly collect personal data from persons under the age of 21. The 21+ age requirement is enforced through our KYC verification process at registration.

If jijiph becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be closed immediately, any deposited funds will be returned in accordance with our Terms & Conditions, and the personal data of the underage individual will be securely deleted from our systems without undue delay.

If you are a parent or guardian and believe that your child has registered on jijiph, please contact our support team immediately so that we can take appropriate action.

12. Cross-Border Data Transfers

jijiph primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, for cloud hosting or technical support services — jijiph ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

Cross-border transfers of personal data are only made to recipients in countries that provide an adequate level of data protection, or where appropriate contractual safeguards (such as data processing agreements incorporating standard contractual clauses) are in place to protect your personal data.

13. Amendments to This Privacy Policy

jijiph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is stated at the top of this page.

Where changes are material, jijiph will provide reasonable advance notice via the Platform or by email to your registered address. Your continued use of the jijiph Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed of how jijiph protects your personal data. If you do not agree to the amended Privacy Policy, you must cease using the Platform and may request account closure by contacting our support team.

14. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jijiph, please contact our Data Protection Officer through the following channels:

• Email (DPO): [email protected] — for all data subject requests and privacy-related inquiries
• General Support Email: [email protected]
• Live Chat: Available 24/7 directly on the jijiph Platform
• FAQ: Visit the jijiph FAQ page for answers to common questions

jijiph does not provide telephone support. All formal data subject requests and privacy-related communications should be submitted in writing via email to ensure a documented record. jijiph will acknowledge receipt of your request within five (5) business days and will respond in full within thirty (30) calendar days.